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  Public Ticket #1491827
I cant install demo content
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Comments

  • Will started the conversation
    March 5, 2018 at 4:37pm

    Hello! I'm trying for a few weeks installing the demo content without sucess, i tried everything... after the install the site gets incomplete, the home page has only the header content and several pages just don''t work...

  •  228
    Milingona replied
    March 5, 2018 at 7:38pm

    Hello Will,

    Please tell us which demo you want to install and provide us your WordPress credentials. We will be happy to help you out!

    Kind regards,

    Milingona Support

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  •   Will replied privately
  •  228
    Milingona replied
    March 7, 2018 at 11:07pm

    Hello Will,

    Thanks for the credentials!

    Looks that your server performance is not very good. Can you please provide us your FTP or cPanel login details so we can further investigate the issue. We'll keep you posted.

    Thanks,

    Milingona Support

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  •   Will replied privately
  •  228
    Milingona replied
    March 12, 2018 at 9:58am

    Hi Will,

    We have successfully imported demo content for you but the server is not working properly. You should ask your host provider to increase the memory limit in order to fix everything.

    Kind regards,

    Milingona Support

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  •   Will replied privately
  •  228
    Milingona replied
    March 14, 2018 at 9:16pm

    Great! We're glad to help you.

    Kind regards,

    Milingona Support

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  •   Will replied privately
  •  228
    Milingona replied
    March 19, 2018 at 11:59am

    We were not able to access your site after many tries. The error most probably is being caused by your server so you should definitely consider changing your host.

    Kind regards,

    Milingona Support

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  • Will replied
    April 5, 2018 at 1:05pm

    Hi, thanks for the help

    i just changed my host, can you please reset my license so i could use it in my new domain?Thank you!

  •  228
    Milingona replied
    April 5, 2018 at 1:12pm

    Sure, your license has just been reset and you can start using the theme.

    All the best,

    Milingona Support

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