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  Public Ticket #1532854
New version saying purchase code is being used on another domain
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Comments

  • Ken started the conversation

    I have Bakery installed on two domains, two separate licenses.  Obviously, with the new version, it's asking on the backend for the purchase code in order for the site to work properly.  It's saying that the purchase code is already being used on another domain.  It's not.

    When I upgraded to the new version on both http://morningsunshinebreakfast.com and http://cilliescakes.com, both sites crashed and I had to re-install a previous version to get them working again.  That's what the sites are showing right now.

    You should be able to see in my Envato account both license purchases.

  •  228
    Milingona replied

    Hi Ken,

    We have reset your current license from http://cilliescakes.com and you can use your purchase code to activate the theme again. It should work!

    Probably the crashes are a result of upgrading from v1.3.x to v2.x. In theme version 2 a lot of new features have been introduced and almost all the code was rewritten. You should have better not upgraded to the new version. We wrote an article to explain and inform all the customers about the upgrade effects and new changes.

    All the best, 


    Milingona Support

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