Good evening, a few days ago I bought a template (bakery) I am learning to use wordpress. Install the template without problems and I could use it. Then as I had done many changes practicing I decided to delete the databases and reinstall wordpress. Then call my hosting service so they can activate SSL. Now I have a problem since I can upload the template but when I want to activate it with the license code an error message says that it is already being used in another domain and that I must deactivate it. I would like to know if you can help me since I do not know how to deactivate it and re-activate it since the domain was always the same (www.bosquechocolate.com) thank you very much
We have just reset your license and you should be able to activate the theme now without any problem. That happened because you forgot to remove the license before resetting the database.
Good evening, a few days ago I bought a template (bakery) I am learning to use wordpress. Install the template without problems and I could use it. Then as I had done many changes practicing I decided to delete the databases and reinstall wordpress. Then call my hosting service so they can activate SSL. Now I have a problem since I can upload the template but when I want to activate it with the license code an error message says that it is already being used in another domain and that I must deactivate it. I would like to know if you can help me since I do not know how to deactivate it and re-activate it since the domain was always the same (www.bosquechocolate.com) thank you very much
Hi there,
We have just reset your license and you should be able to activate the theme now without any problem. That happened because you forgot to remove the license before resetting the database.
Kind regards,
Milingona Support
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