I have problem with the contact form - Order Online Form and with Single Product Order Form, I set it up already and everything is working good I'm happy with it. The only problem I notice is when I place an order and let's say I want to order only 1x product (one bread, one cake, one muffin, etc...) the price and the total I receive in the email is 0.00. If i order at least 2 x Muffins or anything else , then calculate and send everything correct.... but if is only 1x it's like the example below.
For example:
Products: Bread 1 : €11.59 x = €0.00 Muffins : €1.99 x = €0.00 Croissants : €3.49 x = €0.00 -------------------------------- Total: €0.00
Can you help me out to fix it, please. To be like this for example:
Products: Bread 1 : €11.59 x 1 = €11.59 Muffins : €1.99 x 1 = €1.99 Croissants : €3.49 x 1 = €3.49 -------------------------------- Total: €17.07
And one more thing, how can I change the clock from 12-hour mode[AM/PM] to 24 -hour mode?
Hi, there! If you put in the order list 2 x Muffins for example, everything is correct like the email I receive from your order, but if you put products in the order list (like 1 x Muffins, 1 x Croissants) and don't touch them but just send the order the total is 0.00 and the price on the product after = will be 0.00 as well!
Thanks for your feedback! Actually, there is a bug which happens only when the product quantity is untouched i.e. 1. If the quantity is changed to another number then everything works fine even when it is reverted back to 1. We will take care of that and fix it in the upcoming theme update.
So I not gonna be able to fix this bug my self? Do you have any idea when the update is going to be released? And will I be able to update my theme without loosing any information or any work I've done and shall I pay for this update? Did you know for the bug before my post? Can you let me know in this ticket when the bug fixed, please.
Better wait for the update. We're finalizing it and hope to release within this week. There is no need to pay for the update and no data will be lost upon upgrade.
We were not aware about this bug before. That is why we fixed it now and we want to thank you for the report.
Hi guys! I've just update the theme and i notice that the clock and the calendar mode in "Bakery Catalog" are changed but the bug with the order when the product quantity is untouched is not fix yet.
The bug has been fixed for sure. Order form is working fine on our side. Please make sure you have updated the plugins as well. Otherwise, we will have to take a closer look at your site and see what could be the issue.
Hi there,
I have problem with the contact form - Order Online Form and with Single Product Order Form, I set it up already and everything is working good I'm happy with it. The only problem I notice is when I place an order and let's say I want to order only 1x product (one bread, one cake, one muffin, etc...) the price and the total I receive in the email is 0.00. If i order at least 2 x Muffins or anything else , then calculate and send everything correct.... but if is only 1x it's like the example below.
For example:
Products:
Bread 1 : €11.59 x = €0.00
Muffins : €1.99 x = €0.00
Croissants : €3.49 x = €0.00
--------------------------------
Total: €0.00
Can you help me out to fix it, please.
To be like this for example:
Products:
Bread 1 : €11.59 x 1 = €11.59
Muffins : €1.99 x 1 = €1.99
Croissants : €3.49 x 1 = €3.49
--------------------------------
Total: €17.07
And one more thing, how can I change the clock from 12-hour mode[AM/PM] to 24 -hour mode?
Thanks in advance!
Hi, there!
If you put in the order list 2 x Muffins for example, everything is correct like the email I receive from your order, but if you put products in the order list (like 1 x Muffins, 1 x Croissants) and don't touch them but just send the order the total is 0.00 and the price on the product after = will be 0.00 as well!
Thanks a lot for your help! It's appreciate it!
//
From: Dominik Ritler <[email protected]>
Phone: 791732824
Address: Bodenstrasse 23
Date: 06/09/18
Time: 8:30 AM
Products:
Muffins : €1.99 x 2 = €3.98
Croissants : €3.49 x 1 = €3.49
--------------------------------
Total: €7.47
(the email from your order)
Hi there,
Thanks for your feedback! Actually, there is a bug which happens only when the product quantity is untouched i.e. 1. If the quantity is changed to another number then everything works fine even when it is reverted back to 1. We will take care of that and fix it in the upcoming theme update.
Kind regards,
Milingona Support
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So I not gonna be able to fix this bug my self?
Do you have any idea when the update is going to be released?
And will I be able to update my theme without loosing any information or any work I've done and shall I pay for this update?
Did you know for the bug before my post?
Can you let me know in this ticket when the bug fixed, please.
Thank you!
Regards
Better wait for the update. We're finalizing it and hope to release within this week. There is no need to pay for the update and no data will be lost upon upgrade.
We were not aware about this bug before. That is why we fixed it now and we want to thank you for the report.
Many thanks,
Milingona Support
Follow on
Envato 
Facebook 
Twitter
Hi guys! I've just update the theme and i notice that the clock and the calendar mode in "Bakery Catalog" are changed but the bug with the order when the product quantity is untouched is not fix yet.
Thanks for the support!
Hi,
The bug has been fixed for sure. Order form is working fine on our side. Please make sure you have updated the plugins as well. Otherwise, we will have to take a closer look at your site and see what could be the issue.
Thank you,
Milingona Support
Follow on
Envato 
Facebook 
Twitter