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  Public Ticket #1790642
Help with loading the new theme
Closed

Comments

  •   wfspencer started the conversation
  •  228
    Milingona replied
    November 22, 2018 at 3:42pm

    Hello William,

    We are not able to access your admin area. The provided credentials seems to be incorrect.

    Looks that you have installed another theme named 'Bakery' which is causing conflict with our theme. Please make sure to completely remove it and then activate our Bakery theme from Appearance > Themes.

    Kind regards,

    Milingona Support

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  •  1
    wfspencer replied
    November 23, 2018 at 4:02am

    Hello,

      I completely  removed the old theme and installed the Bakery 2.3 theme and now I get  a Fatal Error.  Please see attached image.  Now what do we do now? 

    Cheers,


    William 

  •  228
    Milingona replied
    November 25, 2018 at 5:21pm

    Hello William,

    To fix that please change PHP version of your server to at least v5.6. You can do that from the cPanel or by contacting your host provider.

    Thanks,

    Milingona Support

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