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  Public Ticket #1863524
Page Builder Problems
Closed

Comments

  • newtrouble started the conversation

    Hello. I like this theme a lot, but I started having a whole lot of problems getting pages to update and save about 4 months ago. So I searched in your support section, and you recommended getting the updated theme which would fix the issue. I was hesitant to do so, but since I like this theme and know it well now, I purchased a new copy of the theme the other day, and installed it in another site. Now, this new version has a 'page builder' function that is supposed to be the better fix for the issue I was experiencing before.

    I am a very experienced Wordpress user, and I have been having many, many problems with this new version of your theme, in particular, the new page builder function. The biggest issue is that when editing a page or post or anything, the scroll bar won't scroll all the way down, and I have to reduce the viewing zoom on my laptop to between 50-75% to see and get to the whole page - which means I can't see a damn thing to edit unless I get within inches of the screen.

    Is there a way for me to disable that page builder - and get back to the control and options I had before? I dislike this new version - a lot. 

    I'm really frustrated, and I will have to change themes if we can't fix.

    the site:

    http://www.streetsmartinsights.com

    Thank you for your time.

  •  228
    Milingona replied

    Hello,

    Sorry to hear about the experiences you have had with the theme.

    First of all looks that you do not have a recent theme version. Current theme version is 2.3 and we would recommend you to switch to Bakery v2.x. But before doing so keep in mind that you will have to complete the migration process manually (read more here). If you want to continue with the current theme version and functionality then please provide us your WP login details and we will take a closer look at your site. We'll be more than happy to help you out.

    Best regards,


    Milingona Support

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