Please make sure you have set the right server settings as described here. Otherwise, please provide us your WP login details and we will take a closer look at your site.
Thanks for your explanation! I was completely unaware when purchasing the theme that it was only compatible with wordpress.org.
I have since set up wordpress.org through my host cPanel and adjusted the server settings as recommended.
I am quite new to this so thank you for being patient and explaining!
For those who refer to this, you may be in a similar situation, my domain was mapped to wordpress.com initially so I had to unmap the domain by contacting wordpress.com support. After this, reset my domain's DNS settings to original.
Install wordpress.org through my host. Then, clear my internet cache so that when entering my domain, the internet browser forgets about and does not auto direct me back to wordpress.com.
Hi There,
I am unable to install demo content after multiple attempts, and following instructions.
Perhaps similar to, https://milingona.ticksy.com//ticket/1969805/
I am unable to clear databases as plug-in is no longer supported.
I wish to install the 'Bakery Catalog' demo.
Please kindly help.
Kind regards,
Hi Vandi,
Please make sure you have set the right server settings as described here. Otherwise, please provide us your WP login details and we will take a closer look at your site.
Thanks,
Milingona Support
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Perhaps it is because I am unable to reset using 'Wordpress Database Reset' because it is not able to be supported.
Additionally, I had configured my server settings to match the requirements.
Still unable to import demo themes.
If you could let me the community know of the problem, would be much appreciated.
Kind regards,
Hi Vandi,
Your site URL https://kinde.com.au is redirecting to https://rundlebakehouse.com/ which is using WordPress.com instead of WordPress.org. Note that the theme is compatible and works only for WordPress.org. You first need to install WordPress from https://wordpress.org/download/ and then install the theme.
If you have troubles installing WP, then please provide us your hosting/cPanel login details and we will be glad to help you with that.
Thanks,
Milingona Support
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Hi Milingona,
Thanks for your explanation! I was completely unaware when purchasing the theme that it was only compatible with wordpress.org.
I have since set up wordpress.org through my host cPanel and adjusted the server settings as recommended.
I am quite new to this so thank you for being patient and explaining!
For those who refer to this, you may be in a similar situation, my domain was mapped to wordpress.com initially so I had to unmap the domain by contacting wordpress.com support. After this, reset my domain's DNS settings to original.
Install wordpress.org through my host. Then, clear my internet cache so that when entering my domain, the internet browser forgets about and does not auto direct me back to wordpress.com.
Thanks again,
Hey Vandi,
Glad you managed to fix the situation. And, thank you for the detailed feedback.
Best regards,
Milingona Support
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