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  Public Ticket #2284601
Problems with the template
Closed

Comments

  • avilesfj started the conversation

    Hello, I have been able to import the demo but I have troubles with several things:

    1.- Slider Revolution does not show the slider of the demo. I have read an old question about this, but I am unable to find the zip file you talk about… What can I do to load the demo one?

    2.- The contact forms are not loaded. I would like to know how to load the ones of the demo.

    3.- When I use the a plugin (Adapta RGPD) in order to generate de legal pages, the information is copied in the footer. I read a question about this, and in that case there was a widget producing the problem, but in my case there is no widget. Currently I have generated my pages by hand and have manually generated a footer widget, but it would be great to use the plugin to generate everything automatically.

    I wait for your answer.

    Thank you very much.

    P.D. Just in case you need it, my website is https://thechicfactory.es

  •  228
    Milingona replied

    Hello,

    First of all, sorry for the delay. Please provide us your WP login details (make sure to reply privately) so we can get a closer look and provide you a more detailed feedback about all issues.

    Thanks,


    Milingona Support

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  •   avilesfj replied privately
  •  228
    Milingona replied

    Hello,

    For some reason we are not able to access the login page. Neither https://thechicfactory.es/wp-admin or https://thechicfactory.es/wp-login.php is working. Please make sure that other IPs can access the login page.

    Thank you,


    Milingona Support

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  •   avilesfj replied privately
  •  228
    Milingona replied

    Hello,

    It is not that the login details are not working. We are just NOT able to access the login page. Please check the video https://d.pr/v/BDRdFk. So please make sure that you have not set any restriction to access the login page.

    Thanks,


    Milingona Support

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  •   avilesfj replied privately
  •  228
    Milingona replied

    We are based in the Republic of Kosovo. Your fix worked at first but it stopped once we started importing the slider for you. It showed recaptcha and now it is not opening at all. Can you please check that once more?

    Thank you,


    Milingona Support

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  •   avilesfj replied privately
  •  228
    Milingona replied

    Unfortunately, our attempt was not successful again. We tried to import the slider and an error with status code 301 (redirect) was received. So it is the server that is blocking that for security reasons from being uploaded. You should contact your host regarding this issue or make sure to disable this security layer until you manage to completely set up the site.

    Thank you,


    Milingona Support

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  •  228
    Milingona replied

    We are sorry for all the time this is taking and please do apologies for any inconveniences caused. Hope we will manage to fix everything ASAP.


    Milingona Support

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  •   avilesfj replied privately
  •  228
    Milingona replied

    Hey there,

    Glad to inform you that we managed to import the slider for you. Also, we imported all CF7 available in the demo. The last issue seems to be already fixed from you.

    Please let us know if we can be of any further assistance.

    Thank you for your patience.

    Best regards,


    Milingona Support

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