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  Public Ticket #2368331
Licence tab in WPbakery page builder missing
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Comments

  • Heidmarie2023 started the conversation

    Ive just installed this theme but cannot activate WPbakery page builder to access the templates as there is no licence tab within the settings. WPBakery page builder support states it is more than likley disabled by the author...How can I access/activate this please? 


    Kind Regards

    Paul

  •  228
    Milingona replied

    Hi Paul,

    You need to have a WPBakery Page Builder license because template library is available exclusively for direct license owners.

    Thanks,


    Milingona Support

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  • Heidmarie2023 replied

    Thanks for the speedy reply. I have a licence, I just cannot enter it as the Licence tab is not available for me to click on. Is there a way of getting it back please. 


    Thanks

  •  228
    Milingona replied

    Can you please share with us temporarily your WP credentials so we can take a closer look at that? If yes, please make sure to reply privately.

    Thanks,


    Milingona Support

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  •   Heidmarie2023 replied privately
  •  228
    Milingona replied

    We just fixed that for you. Template library is now showing up and you just need to activate the plugin license via https://support.wpbakery.com/login.

    Best regards,


    Milingona Support

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  • Heidmarie2023 replied

    Thank you!! All sorted.........Very Pleased

  •  228
    Milingona replied

    Glad to hear that.

    Stay safe and healthy!

    Best regards,


    Milingona Support

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