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  Public Ticket #2395826
Deactivate theme license from a specific domain
Closed

Comments

  • Vajr started the conversation

    Hi there,

    I used my single domain license (8a5affe9-a406-40d5-b340-d3d8e438c6f2) on easycake.in (registered godaddy domain), that was hosted by a testing server called 000webhost. Now I have lost my access (it has been removed) from that hosting provider and while trying to setup a fresh hosting it's asking to deactivate the previous license.

    Is it possible from here (themeforest admin section) to reset the registered domain against that licence so that I can validate my theme again?

    Regards,

    Sourav D

  •  228
    Milingona replied

    Hello Sourav,

    We have just reset your license and now you should be able to activate the theme in the new domain without any issues.

    Kind regards,



    Milingona Support

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  • Vajr replied

    Thank you very much.

  •  228
    Milingona replied

    You're more than welcome!


    Milingona Support

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