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  Public Ticket #2552966
Variable product
Closed

Comments

  •  3
    Klaas Ornelis started the conversation

    Hi,

    I restored an older version of the website and the quantity '1' is shown for variable products in their thumbnails. In order for a user to be able to add a variable product into the cart, he/she must first specify the attributes/select variables. So the quantity field is of no use below the photo of variable products, and also does not work for variable products. Do you have the code to remove quantity field for variable products only, and where should it be inserted?

    Regards,

    K

  •  3
    Klaas Ornelis replied

    Hey, do you guys still offer support, and, am I asking too much?...

    Regards,

    Klaas

  •   Milingona replied privately
  •   Klaas Ornelis replied privately
  •  3
    Klaas Ornelis replied

    Hey guys can you please look why I cannot change  or modify my variable products? Like the chocolate raspberry cake. https://www.cakemeaway.be/en/product/chocolate-raspberry-cake/

    Do you still give support? If not can you please let me know so I can get a wordpress programmer? Now we have been stuck for a month without news. You cannot sell support so inform people when you don't give support anymore because the websites will look like crap

  •   Milingona replied privately
  •  3
    Klaas Ornelis replied

    Hey, thanks for letting me know. What country are you trying to access the website from?  I can then check the wordfence settings to fix this.

    K

  •   Milingona replied privately
  •  3
    Klaas Ornelis replied

    Hey, Kosovo was blocked I see, it should work now.

  •  228
    Milingona replied

    Thanks, it's working now.


    Milingona Support

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  •   Milingona replied privately
  •  3
    Klaas Ornelis replied

    Thank you so much. The main issue that remains is the variable products. They turn to single product when I want to modify them and I cannot make any changes to my variable products. For example if you go to any product (the lemon blueberry cake or the chocolate raspberry cake), it shows 'simple product' while they are variable products and are showing as variable products on the website. It would be great if this 'bug' can be fixed because I cannot change the price or other aspects of the product.

  •  3
    Klaas Ornelis replied

    A similar problem arises when I make a variable product, it is not working or it does not save. I made for my cupcakes the attribute 'quantity' with values 5, 10 and 20 but it does not show up on the product page when making a variable product. I wanted to make so that people can select 5, 10 or 20 cupcakes with different prices per quantity but it did not work.

    So to summarize the 2 issues:

    - not possible to modify variable products, they turn into single products in the dashboard product page

    - not possible to make a variable product, it does not save

  •   Milingona replied privately