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  Public Ticket #2622523
My complete setup was lost!
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Comments

  • LaPat1787 started the conversation

    Hi Team,

    We have just realized that our website has completely lost it style configuration. Everything related to the settings under the "Bakery 2.6" configuration are lost. We tried rolling back our website up to Nov. 17 (all offered by our hosting provider), and that did not work. I am trying then to reconfigure all our logos, styles, top banner and footer content, but as I update these I am also realizing non of the changes I am making are being effectively applied to my website. Is as if the Bakery template has been detached from our website altogether. The content remains as it should be, and so are the pages and overal structure. Only the style settings related to the Bakery template are gone and not being able to apply them back. Please help us ASAP. Thank you in advance!

    Kind regards, Max

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  •  228
    Milingona replied

    Hi Max,

    We're so happy to hear that you managed to recover most of the stuff from the previous site version.

    Below you have the answers to your questions.

    1. You can activate the sticky header from Bakery > Header > Fixed Header on Scroll.
    2. The image can be set from Bakery > Page Header > Background Image.
    3. Please try to disable the shop icon also from theme settings: Bakery > Shop > Show Cart Icon.

    If you have any other questions or issues please do not hesitate to contact us again.

    Best regards,


    Milingona Support

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  •   LaPat1787 replied privately
  •  228
    Milingona replied

    Hi Max,

    Thanks for the feedback. Can you please provide us again your WP login details so we can take a closer look at issue #1?

    Thanks,


    Milingona Support

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