The issue has been fixed - the column where the slider was placed had the 'hide on device?' option checked for tablet and mobile. See https://d.pr/i/2zTHt9.
Can you please provide a screenshot of what you are seeing on your iPhone? We can see that the slider is showing up but is not looking in the best way because you need to adjust it for mobile. See the screenshot from where you can do that.
i created a slider revolution slide and it does not show on iphone or android
Hi David,
Can you please provide us with your WP login details so we can check that more closely?
Please just make sure to reply privately.
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Milingona Support
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Can you login and fix for me please?
Hello,
The slider is not showing up because the video (https://new.pcbakery.com/wp-content/uploads/2023/08/Wheat-Field-Background-Stock-Video-online-video-cutter.com_.mp4) does not exist. You have set a background video at slider #4 (https://d.pr/i/TQM8fm) but the file cannot be found. This is also shown as an error in the console (https://d.pr/i/wjXtUi).
We apologize for the delay, please let us know if you have any other questions or issues we might help you with.
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Milingona Support
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but the mobile version does no show any slides? look at it on iphone the home page is empty!
The issue has been fixed - the column where the slider was placed had the 'hide on device?' option checked for tablet and mobile. See https://d.pr/i/2zTHt9.
Best,
Milingona Support
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still a problem on iPhone does not show correctly
please fix asap
Can you please provide a screenshot of what you are seeing on your iPhone? We can see that the slider is showing up but is not looking in the best way because you need to adjust it for mobile. See the screenshot from where you can do that.
Thanks,
Attached files: Screen Shot 2023-10-12 at 17.10.36.png
Milingona Support
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Here how it looks there is no video that played and the footer appears on top of everything
Attached files: IMG_0267.png
and I have tried to make changes to slider revolution mobile size and nothing changes on iPhone.
something is overriding any changes I do
Hi David,
The issue was caused because you added a Youtube video in the section background as well as an HTML5 video as a slider background (which couldn't be found https://new.pcbakery.com/wp-content/uploads/2023/08/Wheat-Field-Background-Stock-Video-online-video-cutter.com.mp4). We fixed the issue by removing the section background and adding the Youtube video in the slider background.
Please check it and let us know your feedback.
The slider still doesn't look great on mobile because you have to adjust some of the photos eg. on slider #3.
Best regards,
Milingona Support
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