Our website stopped working, showing a white screen instead of the actual website. We did all the updates, we applied the hotfix, but nothing changed so we bought a new licence and we performed a fresh instalation of the theme. Nothing changed again.
Thank you! Can you give us access to your FTP as well? We need to first delete one copy of the theme and enable debug mode to be able to understand what's causing the issue.
The site is now back to normal. After various debugging, we managed to fix the issue by reinstalling the WordPress version. Please check and let us know if we may be of any further assistance.
Our website stopped working, showing a white screen instead of the actual website. We did all the updates, we applied the hotfix, but nothing changed so we bought a new licence and we performed a fresh instalation of the theme. Nothing changed again.
Please check the problem,
Thank you in advance
Thank you! Can you give us access to your FTP as well? We need to first delete one copy of the theme and enable debug mode to be able to understand what's causing the issue.
Thanks,
Milingona Support
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The site is now back to normal. After various debugging, we managed to fix the issue by reinstalling the WordPress version. Please check and let us know if we may be of any further assistance.
Best regards,
Milingona Support
Follow on Envato Facebook Twitter