I recently purchased the Bakery theme and proceeded with the installation of the demo version. However, I've encountered some issues that I need your assistance with.
Firstly, the demo appears to have been installed with a watermark, which I was not expecting. Could you provide guidance on how to remove this watermark or confirm if this is a standard feature during the demo phase?
Secondly, I am unable to view the frontend of the site. Instead of the site content, I receive an error message stating, "Pardon our dust! We're working on something amazing — check back soon!" This message persists and I'm unsure how to resolve it.
Could you please advise on the following:
Steps to remove the watermark from the demo, if possible.
Instructions on how to correct the frontend access issue so that I can view the actual site instead of the error message.
Thank you for your prompt attention to these matters. I look forward to your guidance to proceed with setting up my website.
Thank you for reaching out and providing details about the issues you're encountering with our theme.
The images we used are under copyright, which is why they have been watermarked.
The error message "Pardon our dust! We're working on something amazing — check back soon!" is likely due to a maintenance mode or coming soon page being enabled. To investigate and resolve this issue, we will need access to your WordPress admin area. Could you please provide us with the WP credentials so we can check the settings and implement the necessary changes?
We appreciate your cooperation and are here to help you get everything set up smoothly. Please provide the requested credentials at your earliest convenience, and we’ll work to resolve these issues promptly.
Your site is currently in "Coming Soon" mode. To make it live, you can easily change this setting by navigating to WooCommerce > Settings > Site Visibility and selecting the "Live" option. Don’t forget to click "Save" afterward (https://d.pr/i/bpX07b).
Regarding your question about transferring the site to a new domain, you can certainly customize your site and then transfer it when needed. We recommend using the All-in-One WP Migration and Backup plugin for a seamless transfer. If you encounter any issues during the process, we're here to assist you.
I recently purchased the Bakery theme and proceeded with the installation of the demo version. However, I've encountered some issues that I need your assistance with.
Firstly, the demo appears to have been installed with a watermark, which I was not expecting. Could you provide guidance on how to remove this watermark or confirm if this is a standard feature during the demo phase?
Secondly, I am unable to view the frontend of the site. Instead of the site content, I receive an error message stating, "Pardon our dust! We're working on something amazing — check back soon!" This message persists and I'm unsure how to resolve it.
Could you please advise on the following:
Thank you for your prompt attention to these matters. I look forward to your guidance to proceed with setting up my website.
Hello,
Thank you for reaching out and providing details about the issues you're encountering with our theme.
We appreciate your cooperation and are here to help you get everything set up smoothly. Please provide the requested credentials at your earliest convenience, and we’ll work to resolve these issues promptly.
Best regards,
Milingona Support
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Hi again,
Your site is currently in "Coming Soon" mode. To make it live, you can easily change this setting by navigating to WooCommerce > Settings > Site Visibility and selecting the "Live" option. Don’t forget to click "Save" afterward (https://d.pr/i/bpX07b).
Regarding your question about transferring the site to a new domain, you can certainly customize your site and then transfer it when needed. We recommend using the All-in-One WP Migration and Backup plugin for a seamless transfer. If you encounter any issues during the process, we're here to assist you.
Best regards,
Milingona Support
Follow on
Envato 
Facebook 
Twitter